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- Purchase Prepaid Plans Online
Enjoy Convenient &
Cashless Payment
Get your Prepaid Plans with ease even when you're on the go via hassle-free online payment channels!
Take Your Plans
to the Next Level
Now you can do everything & more with high-speed data, SMS and call Add-ons!
Get Prepaid Plans
for Your Loved Ones
Purchase Prepaid Plans anytime, anywhere for your friends & family without logging in to Self Care.
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Ways to purchase your Prepaid Plans online:
Online Banking E-Wallets
Select your preferred online payment service:
- AmBank
- RHB Bank
- Maybank
- Bank Muamalat
- Public Bank
- Bank Rakyat
Get Your Add-Ons via AmBank
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Log in to ambank.amonline.com.my or the AmBank mobile app, AmOnline
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Proceed to 'Prepaid Top Up', select 'U Mobile Prepaid Int GX', key in your mobile number and select your desired plan.
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Select an AmBank account to top up from
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Review your details, click 'Continue' to proceed to payment, key in the TAC sent to your mobile and click 'Confirm'
Get Your Add-Ons via RHB Bank
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Log in to the app, proceed to 'Top Up' & select 'Internet Reload'
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Select U Mobile PP Internet GT, GX or UMI
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Key in your Mobile Number & choose your desired plan!
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Confirm your details & click 'Submit' to proceed to payment
Get Your Add-Ons via Maybank
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Log in to the app & proceed to 'Prepaid Reload'
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Select U Mobile Internet GX or UMI & key in your Mobile Number
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Choose your desired plan, confirm & click ‘Proceed’
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Confirm your details & click ‘Confirm & Pay’ to proceed to payment!
Get Your Add-Ons via Bank Muamalat
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Log in & proceed to 'Prepaid Reload'
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Enter the required information by selecting it from the drop-down list
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Choose your desired plan at ‘Reload Value’ and click ‘Submit’
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Confirm your details, validate with TAC and click ‘Confirm’ to purchase your plan!
Get Your Add-Ons via Public Bank
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Log in to the PBE App or website, proceed to ‘Prepaid’ & select ‘Top-up’
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Select ‘Prepaid Type’, click ‘Next’ & select U Mobile PP Internet GT, GX or UMI
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Click ‘Next’ to confirm and choose your desired plan!
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Confirm your bank details, key in your Mobile Number & click ‘Accept’ to proceed to payment
Get Your Add-Ons via Bank Rakyat
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Login to iRakyat.com.my
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Key in your Username & Click ‘Login’
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Select ‘Prepaid Reload’
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Select ‘U Mobile PP Internet GT/GX/UMI’
Select your preferred online payment service:
- Shopee
- Lazada
- Boost
- GoPayz
Get Your Add-Ons via Shopee
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Launch the app & proceed to ‘Deals, Top-ups & Bills’
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Select ‘Data Package’ & select U Mobile
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Key in your Mobile Number & choose your desired plan!
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Confirm your payment method & click ‘Pay Now’
Get Your Add-Ons via Lazada
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Launch the app & click ‘Topup, Bill & eCoupon’
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Click ‘Mobile Prepaid’
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Key in MSISDN, Choose ‘Data’ & Select any plan to subscribe
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Select Payment methods
Get Your Add-Ons via Boost
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Launch the app, proceed to ‘Do More’ & select ‘Top Up’
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Select ‘Data Package’, select U Mobile & choose your desired plan
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Confirm your details, select ‘Pay Now’ & key in your Boost Wallet’s PIN code to subscribe!
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Select ‘Gift It’ if you are purchasing for a loved one. Key in their Mobile Number & proceed to payment!
Get Your Add-Ons via GoPayz
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Launch the app &
Select ‘Services’ -
Select ‘Phone & Internet’
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Scroll down to ‘Internet’ and select any Umobile Internet Plan (GT/GX/UMI)
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Key in MSISDN, Select the plan & Click ‘Confirm & Pay Now’
Enjoy a better, faster and safer experience
with the new MyUMobile App.
Sign up for
Auto-Debit online
Check your usage and buy add-ons
Access the app with FaceID and Fingerprint
Download the MyUMobile App:
FAQs
12›»
To purchase the Prepaid plan, subscribers must:
i. Login to any participating Online Channels
ii. Select the Prepaid plans that you wish to subscribe
iii. Key in mobile number and make the necessary payment
iv. A confirmation SMS will be sent by U Mobile to you to confirm successful subscription.
Weekly Plan: GX12
Monthly Plan: GX30, UMI30, UMI36, UMI50, GT30, GX38
If you are already subscribed to an existing data or call plan, any purchase of a new Prepaid plan will override the existing data or call plan. Any unused quota or minutes will be forfeited.
Eg. Any unused quota and minutes for existing UMI 50 will be forfeited when UMI 30 is purchased. You will only be entitled to the allocated data and minutes of the latest UMI purchased.
2 scenarios here:
- If payment received yet verification failed, the bank will refund to customers’ bank account in 3 business days.
- In case at any point of time the subscription failed due to unforeseen circ*mstances, customer’s account will be auto-credited with the top up amount and is advised to subscribe manually via U Mobile’s mobile app, UMB 118 or SMS.
Online channel – only 1 step required which is purchase and subscription will be done automatically from backend
Other channels – 2 steps required which is purchase top up and subscribe to the plan manually by subscribers
Yes. You will receive an SMS notification on your subscription status. Alternatively, u may check via UMB 118 or U Mobile’s mobile app on the plan u purchased
There’s no difference. The plan’s offering will be universe which u may refer to U Mobile’s website ie. https://www.u.com.my/plans/prepaid/unlimited-mobile-internet orhttps://www.u.com.my/plans/gilerunlimited/prepaid
Yes. U can purchase the Prepaid plan for your family/friends via online channels
Please stay tune U Mobile’s website for the announcement of the list of online channels that will be offering the services from time to time.
Non-Malaysian is not eligible to this. They will need to top up & subscribe manually via UMB 118 or MyUMobile app.
12›»
- U Mobile Prepaid plans refer to the weekly and monthly prepaid plans (“Prepaid Plans”) which can now be subscribed via participating online channels. The online channels include online banking channels, mobile apps and e-wallet (“Online Channels”). The Prepaid plans and the participating Online Channels are as set out in U Mobile website [http://u.com.my/support/selfhelp/purchase-prepaid-plans-online]. U Mobile may from time to time at its discretion update the list of participating Online Channels.
- By subscribing to the Prepaid plans using the Online Channels, you agree to these terms of use and the terms and conditions applicable to each Prepaid plans including our Privacy Notice, all of which are available on https://www.u.com.my/tnc (collectively, the “Terms”).
- We reserve the right to modify or otherwise change these Terms including the charges without notice to you. The Terms may be updated at any time and changes become binding once posted to www.u.com.my.
- Eligibility
- Subscription of Prepaid plans via Online Channels is only open to the Malaysian subscribers only. Subscribers who are non-Malaysians can subscribe to the Prepaid plans via existing channels which are via UMB 118 or MyUMobile app.
- Online Subscription
- To purchase the Prepaid plan, subscribers must:
- Login to any participating Online Channels
- Select the Prepaid plans that you wish to subscribe
- Key in mobile number and make the necessary payment
- A confirmation SMS will be sent to you to confirm successful subscription.
- If you are already subscribed to an existing data or call plan, any purchase of a new Prepaid plan will override the existing data or call plan. Any unused quota or minutes will be forfeited.
- If you are subscribing a Prepaid plan for a third party, you are solely responsible to inform the third party that you are subscribing the Prepaid plan on behalf of him. U Mobile will not be responsible for any complaints made by the third party.
- We may suspend or deny the subscription via Online channel at any time, with or without notice for any reason whatsoever, including for breach of these Terms
- To purchase the Prepaid plan, subscribers must:
- General
- The Terms are governed by the laws of Malaysia. You agree that the Courts of Malaysia have jurisdiction over all matters arising from the Terms.
- If there is any conflict between these terms of use, the Prepaid plan terms and conditions and the Privacy Notice, the conflict will be resolved in the following descending order:
- the Prepaid plan terms and conditions;
- the Privacy Notice; and
- these terms of use.
- References to “us”, “our” or “we” mean U Mobile Sdn Bhd Registration No. 199101013657 (223969-U).
Version: 10 May 2021
